TERMS & CONDITIONS

TERMS AND CONDITIONS OF BUSINESS

This website is operated by Jinkko Ltd. Terms such as “we”, “us” and “our” refer to Jinkko Ltd where there are used in these terms and conditions. By purchasing something from our ecommerce store, you agree to be bound by the terms and conditions contained in this document.

1. PRICING

All prices are applicable on date of acceptance of your order and as set out in your invoice.

Prices are exclusive of VAT and VAT will be charged on the supply of Goods at the rate prevailing at the tax point date.

All prices are subject to changes without any prior notification. Please note prices at the time of placing any orders will be fulfilled.

 2. ORDER CANCELLATION 

If you wish to decide to cancel your order that you have placed, then it is absolutely imperative that you contact us immediately to ascertain whether the items have been dispatched or not.  If your order has been dispatched, you will then need to return the order to us and you will be responsible for paying the cost of retuning the items.   

2.1) If items have not been dispatched prior to a cancellation request our refund policy will apply.

2.2) Delivery – Once you have completed your purchase on our website, we will begin processing your order.  We estimate that it will take up to 2-3 working days to deliver your order if available.  This is only an estimate, occasionally some items may incur delays due to unforeseeable circumstances beyond our control e.g.(courier or transport delays, or busy peak times).

2.3) Acceptance – If an order has been returned to us due to a customer not being present to receive goods on an agreed delivery date, then the customer will be subject to a full re-delivery charge.

2.4) Products that are returned due to customer not being available to receive goods on an agreed delivery date will be subject to a full re-delivery charge.

3. STOCK AVAILABILITY

We always try to ensure that we have sufficient supplies of all our stock items. However, of the rare occasion, there may be instances where certain items may be out of stock. If this occurs, we will notify you via email or phone as soon as possible of any delay in fulfilment of your order.  In these circumstances, you are entitled to cancel your order if you wish to do so.

4. GENERAL

We reserve the right to update and amend any of these terms and conditions at any time without notice.

Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.

Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure.

5. PRODUCT PACKAGING

Whilst we strive to select the product ordered as accurately as possible, packaging, product name and / or brand may be subject to change without any prior notice. If you have any questions about the products, please contact us via email or call us at +44 (0)7778 141193.

6. ONLINE SHOPPING

6.1) As an online wholesaler we will take all reasonable care to ensure that all details and descriptions displayed for the products we sell, are correct at the time when the information was entered onto our system.

6.2) We will try our utmost care to ensure that all products displayed on our website are accurate as possible in appearances, colours or textures.

6.3) Your order may not to be accepted due to technical errors on the websites. If this happens, please contact the customer team to confirm if your order has went through or not to prevent duplications.

7. ORDER NOTIFICATION

When you place an order you will receive an email confirming the details of your order. Please note, this email is not confirmation that your order has been accepted by us.

8. ORDER ACCEPTANCE

Your order will only be accepted by us once your goods have been dispatched. You will receive an email to confirm this. 

9. LIABILITY AND INDEMNITY

9.1)  Jinkko Ltd shall not be liable for indirect, direct or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.

9.2) You agree to assure us and our officers, agents, directors and employees immediately and on demand, against liability, claims, costs and expenses and damages, including legal fees, arising out of any breach of any of our terms and conditions.

12. JURISDICTION

These terms and conditions shall be governed in accordance with the laws of England and are subject to the exclusive jurisdiction of the courts of England & Wales.

ENTIRE AGREEMENT

These terms and conditions constitute the entire agreement between the involved parties and supersede any and all preceding and contemporaneous agreements between you and Jinkko Ltd whether written or oral.